Terms of Service
Welcome to Hasan Flooring! These Terms of Service (“Terms”) govern your access to and use of our website https://hasanflooringkl.com, products, and services. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website.
1. Definitions
✔ “Company,” “We,” “Us,” or “Our” refers to Hasan Flooring.
✔ “User,” “You,” or “Customer” refers to any person or entity accessing our website or services.
✔ “Services” refers to all flooring-related products, installations, and consultations provided by Hasan Flooring.
✔ “Website” refers to [Insert Website URL].
2. Use of Our Services
2.1 Eligibility
By using our website and services, you confirm that you:
- Are at least 18 years old or have parental/guardian consent.
- Provide accurate and complete information when required.
- Use our services lawfully and in good faith.
2.2 Prohibited Activities
You agree not to:
❌ Use our website for illegal purposes.
❌ Attempt to hack, disrupt, or harm our systems.
❌ Misuse, copy, or distribute our content without permission.
❌ Provide false or misleading information.
3. Orders & Payments
3.1 Placing Orders
- Orders can be placed through our website, phone, or in-person consultation.
- You must provide accurate billing and shipping details.
3.2 Pricing & Payments
- Prices are displayed in [Currency] and subject to change without notice.
- Payments must be made in full before processing orders or service installation.
- We accept [list accepted payment methods].
- All transactions are securely processed through third-party payment providers.
3.3 Order Cancellations & Modifications
- Before Processing: Orders can be canceled or modified within [X] hours of purchase.
- After Processing: Orders cannot be canceled but may be eligible for return/exchange under our Return Policy.
4. Shipping & Delivery
4.1 Delivery Areas
We offer delivery within [Coverage Area]. International delivery may be available upon request.
4.2 Estimated Delivery Time
- Standard delivery: [X] business days
- Express delivery (if applicable): [X] business days
4.3 Shipping Fees
Shipping costs depend on location, order size, and shipping method. Fees will be calculated at checkout.
4.4 Delivery Issues
If there are delays, damages, or lost items, please contact us immediately at [Your Email Address].
5. Installation & Warranty
5.1 Flooring Installation
- Installation services are available upon request.
- Customers must ensure proper site conditions before installation.
- Additional charges may apply for custom installation requirements.
5.2 Product Warranty
- We provide a [X]-year warranty on selected products.
- Warranty covers manufacturing defects but not damages from misuse, wear & tear, or improper installation.
6. Returns & Refunds
6.1 Return Policy
- Products can be returned within [X] days if unused and in original condition.
- Customized or installed products are not eligible for return.
- Customers are responsible for return shipping costs unless the product is defective.
6.2 Refund Process
- Approved refunds will be processed within [X] business days.
- Refunds will be issued using the original payment method.
For return or refund requests, contact us at [Your Email Address].
7. Intellectual Property
- All content on our website, including logos, images, designs, and text, is owned by Hasan Flooring.
- Unauthorized copying, reproduction, or distribution is strictly prohibited.
- You may use our website for personal and non-commercial purposes only.
8. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- We are not responsible for errors in customer-provided information.
- While we strive to provide accurate information, we do not guarantee error-free services or website functionality.
9. Privacy & Data Protection
- We respect your privacy and handle personal data according to our [Privacy Policy].
- We use secure measures to protect your information but cannot guarantee absolute security.
10. Changes to These Terms
- We may update these Terms of Service at any time.
- Changes will be effective immediately upon posting on our website.
- Continued use of our services means you accept the updated terms.